Privacy Policy

PRIVACY POLICY

Last Updated: January 13, 2026

This Privacy Policy outlines how Chictendencia (“we,” “our,” or “us”) collects, protects, and utilizes the information you provide when using our website and services. We are committed to ensuring your privacy and protecting your personal data in accordance with legal standards.

By accessing or using our Service, you agree to the practices described in this policy.

1. Definitions and Interpretation

• Account: A unique profile created for you to access our Service.
• Company: Refers to Chictendencia, located at 116 Northpark Ave, Summerville, SC 29485, United States.
• Cookies: Small data files stored on your device to enhance browsing experience and track website usage.
• Personal Data: Any information that identifies or can be used to identify an individual (e.g., name, email, address).
• Service: Refers to the website and online operations of Chictendencia.
• Usage Data: Data collected automatically during your interaction with our Service (e.g., IP address, browser type).

2. Information We Collect

Personal Identifiable Information

To provide a seamless shopping experience, we may ask for specific details, including:

• Email address
• First and last name
• Phone number
• Full address (Street, City, State, ZIP/Postal code)

Usage Data & Tracking

We automatically collect information when you visit our site, such as:

• Device Info: IP address, browser type, and operating system.
• Activity Info: Pages visited, time spent on the site, and diagnostic data.
• Cookies & Web Beacons: We use these technologies to remember your preferences, keep you logged in, and analyze our traffic to improve our services.

3. How We Use Your Data

We use the collected information for various business purposes:

• To Fulfill Orders: Processing purchases, payments, and managing deliveries.
• To Communicate: Sending updates regarding your orders, security alerts, or responding to your support requests.
• To Improve Experience: Analyzing usage trends to optimize website functionality and marketing.
• Marketing: Providing news, special offers, and general information about products similar to those you’ve purchased (unless you opt-out).

4. Sharing and Disclosure

We do not sell your personal data. However, we may share information in the following cases:

• Service Providers: With third-party partners (e.g., payment processors, shipping companies) who help us operate our business.
• Legal Requirements: If required by law, court order, or government authority.
• Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as a business asset.

5. Data Retention and Security

• Retention: We keep your Personal Data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
• Security: We implement commercially reasonable security measures to protect your data. However, please note that no method of online transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Access/Update: Review or change your personal information via your account settings.
• Delete: Request that we delete the personal data we have collected about you, subject to certain legal exceptions.
• Opt-out: Unsubscribe from marketing emails at any time using the link provided in the messages.

7. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover such data has been collected without parental consent, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed.

9. Contact Us

For any questions or concerns regarding your privacy, please reach out to our support team:

• Company Name: Chictendencia
• Address: 116 Northpark Ave, Summerville, SC 29485, United States
• Email: support@chictendencia.com
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)